Terms of Service

The website www.2112.co.in is operated, controlled and managed by M/s 21Twelve. Please read the Terms of Service document carefully before using the services of www.2112.co.in website. By using the www.2112.co.in website, you signify your agreement to be bound by the terms of service as mentioned herein. That M/s 21Twelve is the data controllers of personal information collected and processed through www.2112.co.in. As described in our Privacy Clause, we share information only with the delivery agent/courier company that are empanelled with us or have a specific contract with. For example, we use third-party service providers to fulfil orders for products or services, and to deliver packages. For any further details on our security practices please read our Privacy Clause. For any queries or issues relating to www.2112.co.in, you can contact on the mentioned email address.

Terms of Sale

In addition, when you use any current or future service of our website www.2112.co.in like Wish List or Marketplace etc, you will also be subject to the terms, guidelines and conditions applicable to that Service. If these Terms of Service are inconsistent with such Terms, the Terms will prevail. These "Terms of Service" constitute of an electronic record and an electronic contract within the meaning of the applicable law. This electronic contract is generated by a computer system and does not require any physical or digital signatures.

Terms Relating to Your Use of Our Website

1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. Please ensure that the details you provide us, are correct and complete and, inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. www.2112.co.in reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.

2. Privacy Clause

Please review our Privacy Clause, which also governs your visit to our website www.2112.co.in, to understand our practices. The personal information / data provided to us by you during the course of usage of our website will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.


3. E-Platform for Communication

You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that www.2112.co.in is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on www.2112.co.in

4. Access to www.2112.co.in

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.


5. Licence for Website Access

This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of www.2112.co.in, as may be applicable.


You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of www.2112.co.in without express written consent. You may not use any meta tags or any other "hidden text" utilizing www.2112.co.in names or trademarks without the express written consent of M/s 21twelve, as applicable. Any unauthorized use terminates the permission or license granted by M/s 21twelve, as applicable.

You may not use any www.2112.co.in logo or other proprietary graphic or trademark without express written consent of M/s 21twelve, as may be applicable.

6. Your Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not www.2112.co.in, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:


for fraudulent purposes, or in connection with a criminal offence or other unlawful activity to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, insulting or harassing, blasphemous, defamatory, libelous, obscene, pornographic, paedophilic, or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam; or is patently false and untrue. to cause annoyance, inconvenience or needless anxiety to anyone.

7. Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

8. Third Party Links

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. Certain content, products and services available via our Service may include materials from third-parties.


Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties

9. Reviews, Comments, Communications and Other Content

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. www.2112.co.in reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of M/s 21Twelve violates these Terms of service and, or terminate your permission to access or use this website.


You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to 2112.co.in: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable 2112.co.in policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful.

10. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

11. Claims against Objectionable Content

You can refer to the product detail page on 2112.co.in for checking any product details provided regarding the following:


the total price in single figure of any good or service, along with the breakup price for the good or service, showing all the compulsory and voluntary charges such as delivery charges, postage and handling charges, conveyance charges and the applicable tax, as applicable. These details are available on the invoice issued to you.

mandatory notices and information provided by applicable laws, and the expiry date of the good being offered for sale, where applicable.

goods and services offered for sale by the seller including country of origin which are necessary for enabling the consumer to make an informed decision at the pre-purchase stage.

The guarantees related to the authenticity or genuineness of the imported products; and. guarantees or warranties applicable to such goods or services. .Further, all contractual information required to be disclosed by law is incorporated as part of the drop shipping agreement executed by each seller on www.2112.co.in, prior to listing its products.

www.2112.co.in operates on a "notice and takedown" basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, insulting or harassing, blasphemous, defamatory, libelous, obscene, pornographic, paedophilic, invasive of another’s privacy or menacing; ethnically objectionable, disparaging; or in breach of a third party’s confidential, proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or in insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; or is patently false and untrue (" Objectionable Content "), please notify us immediately. Once this procedure has been followed, 2112.co.in will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time after thorough investigation.

12. Copyright, Authors' Rights and Database Rights

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of M/s 21Twelve, or its content, suppliers and is protected by India and international copyright, authors' rights and database right laws.


You may not systematically extract/ or re-utilise parts of the contents of the website without M/s 21Twelve express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without M/s 21Twelve express written consent. You may also not create and/ or publish your own database that features substantial (eg: prices and product listings) parts of this website without M/s 21Twelve’s express written consent.

13. Intellectual Property Claims

M/s 21twelve respects the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow our Notice and Procedure.

14. Trademarks

www.2112.co.in (s) graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of M/s 21Twelve and may not be used in connection with any product or service that is not M/s 21Twelve’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits M/s 21Twelve or its website. All other trademarks not owned by M/s 21Twelve that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by M/s 21twelve.

15. Disclaimer

You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers or the storeowner of the products.


We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with M/s 21twelve nor shall M/s 21twelve have any obligations or liabilities in respect of any transactions on the website.

16. Indemnity and Release

You shall indemnify and hold harmless M/s 21twelve, its proprietor and their respective officers, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these terms of service or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party. You hereby expressly release M/s 21Twelve, its proprietor and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.


17. Children

Use of www.2112.co.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use 2112.co.in only with the involvement of a parent or guardian.

18. Communications

When you visit 2112.co.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.

19. Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.

20. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition. We reserve the right to make changes in the prices of the products/articles at any point of time and by agreeing to use our website you pledge to abide by the covenants of this terms of service. We further reserve the right to change the offers, discount rates, early bird offers at any point of time without prior intimation to the end user. M/s 21Twelve shall not be deemed liable in any-way pertaining to any changes made by M/s 21Twelve on its website.

21. Force Majeure /Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

22. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

23. Governing Law and Jurisdiction

This Agreement is governed by the laws of India and the courts of Gurugram shall have exclusive jurisdiction to entertain any dispute arising out of this agreement/terms of service.

24. Our Details

This website is operated by M/s 21Twelve. For the 2112.co.in website, you could contact us by visiting: www. 2112.co.in/contact-us

25. Customer Complaint Details

The details pertaining to each customer complaint lodged (including the status of the complaint and tracking details) are provided in the return e-mails which are sent back to the customers.

26. Software Terms

In addition to these Conditions of Use, the terms found here apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection.

Notice and Procedure for Making Claims of Right Infringements

If you believe that your rights are being infringed, you may fill out and submit the Notice Form. We respond expeditiously to rights owners and their agents who complete and submit the Notice Form to communicate concerns about any alleged infringement.


Upon receipt of a Notice Form we may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defences, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to M/s 21twelve the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify 21twelve for all claims brought by a third party against 21twelve arising out of or in connection with the submission of a Notice Form.

Important Warning: giving false, misleading or inaccurate information in the Notice Form to M/s 21twelve may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.

Notice Form:

If you believe that your rights are being violated by an item or information on the 2112.co.in site, you may fill out and submit the Notice Form (below). This signed form can be sent via E-mail in a PDF to the proprietor: Name: M/s Pritha Narang e-mail PDF: contact@2112.co.in Subject Line: Claim of Infringement (We will accept a signed PDF via e-mail with the subject line "Claim of Infringement" or Fax, unless by prior agreement we have agreed with you for an alternative receipt mechanism).